dpo@grupopedrojaen.com<\/a><\/p>\n[\/et_pb_text][et_pb_text admin_label=”S4T2 – Bloque texto con subt\u00edtulos ajustados – Margen: 0 sup, 20 base” _builder_version=”4.27.4″ _module_preset=”e44119ac-9b41-475f-8976-35bbbed7d3b4″ hover_enabled=”0″ locked=”off” global_colors_info=”{}” custom_css_free_form=”selector ul {|| margin-top:2px !important;||}” sticky_enabled=”0″]<\/p>\n
What is your data used for?<\/h3>\n
GRUPO DERMATOL\u00d3GICO Y EST\u00c9TICO PEDRO JA\u00c9N, S.A. processes the information you provide for the purposes set out below:<\/p>\n
Provision of healthcare<\/strong><\/p>\nPurpose and legal basis<\/em><\/p>\n\n- To provide the healthcare required and to carry out the clinical follow-up arising from such care. (performance of a contract to which the data subject is party, Article 6(1)(b) GDPR) <\/li>\n
- To manage and administer administrative procedures, including the management of charges, payments and direct debits, and to comply with applicable legal and contractual obligations. (performance of a contract, Article 6(1)(b) GDPR)
RGPD) <\/li>\n - To carry out communications inherent to the doctor\u2013patient relationship. (legitimate interest of the controller, Article 6(1)(f) GDPR) <\/li>\n
- To carry out statistical analyses and market studies. (legitimate interest of the controller, Article 6(1)(f) GDPR) <\/li>\n<\/ul>\n
<\/ul>\nRetention:<\/em><\/p>\nPersonal data will be retained for as long as the relationship with the data controller is maintained and for the periods required by applicable regulations. In the case of health data derived from the care provided, such data will be retained for at least five years from the discharge date of each care process, or for a longer period where required by the relevant regional regulations. <\/p>\n
Contact and appointments<\/strong><\/p>\nPurposes and legal basis:<\/em><\/p>\n\n- To respond to enquiries or any type of request made by users through any of the contact methods made available on the data controller\u2019s website. (legitimate interest of the controller, Article 6(1)(f) GDPR) <\/li>\n
- To send you advertising and marketing communications by email, fax, SMS, MMS, social media or any other electronic or physical means, present or future, enabling marketing communications. These communications will be carried out by the controller and will relate to its products and services, or those of its partners or suppliers with whom it has entered into a promotional agreement. In such cases, third parties will never have access to personal data. (data subject\u2019s consent, Article 6(1)(a) GDPR) <\/li>\n
- To schedule appointments and meetings with the data controller. (legitimate interest of the controller, Article 6(1)(f) GDPR)<\/li>\n
- To carry out statistical analyses and market studies. (legitimate interest of the controller, Article 6(1)(f) GDPR) <\/li>\n<\/ul>\n
Retention:<\/em><\/p>\nData will be retained until your request for information has been dealt with and, in any event, for as long as any legal actions arising from the purpose and processing do not become time-barred. Subscriber data will be retained indefinitely until you unsubscribe or exercise your right to erasure. <\/p>\n
Whistleblowing channel<\/strong><\/p>\nPurposes and legal basis<\/em><\/p>\n\n- To manage and follow up reports received through the established channels, in compliance with Law 2\/2023 of 20 February. (compliance with a legal obligation, Article 6(1)(c) GDPR) <\/li>\n<\/ul>\n
Retention: <\/em><\/p>\nFor the periods established by law and, in any event, until any legal actions arising from the purpose and processing are time-barred.<\/p>\n
Call recording<\/strong><\/p>\nPurposes and legal basis<\/em><\/p>\n\n- To improve service quality by addressing your requests and returning calls where necessary. Satisfaction surveys may also be sent. (legitimate interest of the controller, Article 6(1)(f) GDPR) <\/li>\n<\/ul>\n
Retention<\/em>:<\/p>\nData will be retained for no longer than necessary to fulfil the purposes of processing. When it is no longer necessary and applicable legal time limits have expired, it will be deleted using appropriate security measures to ensure anonymisation or complete destruction. <\/span><\/p>\nComplaints and claims:<\/strong><\/p>\nPurposes and legal basis:<\/em><\/p>\n\n- To process and manage complaints and claims submitted by patients or their legal representatives regarding the healthcare received, in order to provide an appropriate response and, where applicable, adopt corrective measures.<\/li>\n<\/ul>\n
Retention: <\/em><\/p>\nData arising from complaint, claim and suggestion procedures will be retained during processing and thereafter for the period required by applicable legislation and until any potential legal actions become time-barred.<\/p>\n
<\/ul>\n[\/et_pb_text][et_pb_text admin_label=”S4T2 – Bloque texto con subt\u00edtulos ajustados – Margen: 0 sup, 20 base” _builder_version=”4.27.4″ _module_preset=”e44119ac-9b41-475f-8976-35bbbed7d3b4″ hover_enabled=”0″ locked=”off” global_colors_info=”{}” custom_css_free_form=”selector ul {|| margin-top:2px !important;||}” sticky_enabled=”0″]<\/p>\n
Recipients<\/h3>\n
Your data may be disclosed to the following third parties in order to fulfil the purposes described above:<\/p>\n
\n- Hospitals with which we have agreements and\/or healthcare professionals linked to GRUPO PEDRO JA\u00c9N, to carry out the actions necessary for the patient\u2019s healthcare management.<\/li>\n
- Insurance companies and banking entities, to manage and control payment for services provided.<\/li>\n
- Any entity linked to GRUPO PEDRO JA\u00c9N, such as Fundaci\u00f3n Dr. Pedro Ja\u00e9n (Tax ID: G02724755).<\/li>\n
- Public bodies linked to or dependent on local, regional or national public administrations, where required and\/or under a legal obligation.<\/li>\n
- Auditing entities, for compliance with legal obligations, internal control and compliance with requirements established by the standards implemented at GRUPO PEDRO JA\u00c9N.<\/li>\n<\/ul>\n
In all other cases, personal data will not be disclosed to third parties except where required by law or by court order.<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”S4T2 – Bloque texto con subt\u00edtulos ajustados – Margen: 0 sup, 20 base” _builder_version=”4.16.0″ _module_preset=”e44119ac-9b41-475f-8976-35bbbed7d3b4″ locked=”off” global_colors_info=”{}”]<\/p>\n
International transfers<\/h3>\n
No international data transfers are carried out (outside the European Economic Area).<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”S4T2 – Bloque texto con subt\u00edtulos ajustados – Margen: 0 sup, 20 base” _builder_version=”4.27.4″ _module_preset=”e44119ac-9b41-475f-8976-35bbbed7d3b4″ hover_enabled=”0″ locked=”off” global_colors_info=”{}” custom_css_free_form=”selector ul {|| margin-top:2px !important;||}” sticky_enabled=”0″]<\/p>\n
Your rights<\/h3>\n
GRUPO PEDRO JA\u00c9N guarantees the exercise of your rights at all times. You have the right to withdraw your consent at any time. You may also exercise your rights of access, rectification, erasure, restriction of processing, objection, and data portability. <\/p>\n
Right of access:<\/strong> You have the right to obtain confirmation as to whether your personal data is being processed and, where that is the case, access to information about such processing.<\/p>\nReasons to exercise this right:<\/p>\n
\n- To confirm whether your personal data is being processed.<\/li>\n
- To know what personal data GRUPO PEDRO JA\u00c9N holds about you.<\/li>\n
- To request information about the processing carried out with your data.<\/li>\n<\/ul>\n
Right to rectification:<\/strong> You have the right to have your data corrected where it is inaccurate or incomplete<\/p>\nReasons to exercise this right:<\/p>\n
\n- Where the data is inaccurate or incomplete<\/li>\n<\/ul>\n
Right to erasure:<\/strong> You have the right to have your data erased.<\/p>\nReasons to exercise this right:<\/p>\n
\n- Processing is unlawful<\/li>\n
- You have withdrawn your consent<\/li>\n
- The data is no longer necessary for the purposes for which it was collected or processed<\/li>\n
- The data must be erased to comply with a legal obligation of GRUPO PEDRO JA\u00c9N<\/li>\n<\/ul>\n
Right to object:<\/strong> You have the right to object to the processing of your data on grounds relating to your particular situation.<\/p>\nReasons to exercise this right:<\/p>\n
\n- Processing based on the legitimate interests of GRUPO PEDRO JA\u00c9N or third parties, provided these do not override your interests or fundamental rights and freedoms, especially if you are a minor<\/li>\n
- User profiling<\/li>\n
- Processing for historical, statistical or scientific research purposes, unless processing is necessary for reasons of public interest<\/li>\n<\/ul>\n
Right to restriction of processing:<\/strong> You have the right to request that GRUPO PEDRO JA\u00c9N marks your data in order to restrict processing.<\/p>\nReasons to exercise this right:<\/p>\n
\n- You contest the accuracy of the data<\/li>\n
- Processing is unlawful and you oppose erasure and request restriction instead<\/li>\n<\/ul>\n
Right to data portability:<\/strong> You have the right to receive the personal data you have provided to GRUPO PEDRO JA\u00c9N and to transmit it to another controller, or to have it transmitted directly where technically feasible, in a structured, commonly used and machine-readable format.<\/p>\nReasons to exercise this right:<\/p>\n
\n- Where processing is carried out by automated means and is based on your consent for specific purposes. Where processing is necessary for the performance of a contract or pre-contract with you. <\/li>\n<\/ul>\n
Automated decisions:<\/strong> You have the right not to be subject to profiling intended to take individual decisions based solely on automated processing of data.<\/p>\nReasons to exercise this right:<\/p>\n
\n- Where the purpose is to take individual decisions based on automated processing intended to evaluate, analyse or predict personal aspects<\/li>\n<\/ul>\n
You may exercise your rights by sending an explicit request, accompanied by a copy of your ID card (DNI) or another document proving your identity, via:<\/p>\n
1. E-Mail: dpo@grupopedrojaen.com<\/a>.<\/p>\n2. Post Calle Cinca, 30, 13, 28002, Madrid.<\/p>\n
All fields marked with an asterisk are mandatory, as they are necessary to manage your request correctly. If not all required data is provided, GRUPO PEDRO JA\u00c9N cannot guarantee that it will be able to fulfil the purpose of processing. <\/p>\n
[\/et_pb_text][et_pb_text admin_label=”S4T2 – Bloque texto con subt\u00edtulos ajustados – Margen: 0 sup, 20 base” _builder_version=”4.27.4″ _module_preset=”e44119ac-9b41-475f-8976-35bbbed7d3b4″ locked=”off” global_colors_info=”{}”]<\/p>\n
Security measures<\/h3>\n
GRUPO PEDRO JA\u00c9N has adopted all necessary technical and organisational measures to guarantee the security and integrity of users\u2019 personal data, and to prevent its loss, alteration and\/or access by unauthorised third parties.<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”S4T2 – Bloque texto con subt\u00edtulos ajustados – Margen: 0 sup, 20 base” _builder_version=”4.27.4″ _module_preset=”e44119ac-9b41-475f-8976-35bbbed7d3b4″ locked=”off” global_colors_info=”{}”]<\/p>\n
Amendments<\/h3>\n
GRUPO DERMATOL\u00d3GICO Y EST\u00c9TICO PEDRO JA\u00c9N, S.A. reserves the right to modify this policy to adapt it to future legislative, doctrinal or case-law developments, or for technical, operational, commercial, corporate or business reasons. Where possible, you will be informed in advance and within a reasonable time of any changes. In any case, it is recommended that you read this policy carefully each time you access this platform, as any modifications will be published here. <\/p>\n
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Privacy policyPrivacy informationBelow is the Privacy Policy governing the website https:\/\/grupopedrojaen.com\/, owned by GRUPO DERMATOL\u00d3GICO Y EST\u00c9TICO PEDRO JAEN, S.A. (hereinafter, GRUPO PEDRO JA\u00c9N). We kindly ask you to take a few minutes to read our Privacy Policy. We aim to explain, in a simple, clear and transparent manner, how we process and protect your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-50326","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/grupopedrojaen.com\/en\/wp-json\/wp\/v2\/pages\/50326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupopedrojaen.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grupopedrojaen.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grupopedrojaen.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupopedrojaen.com\/en\/wp-json\/wp\/v2\/comments?post=50326"}],"version-history":[{"count":2,"href":"https:\/\/grupopedrojaen.com\/en\/wp-json\/wp\/v2\/pages\/50326\/revisions"}],"predecessor-version":[{"id":50328,"href":"https:\/\/grupopedrojaen.com\/en\/wp-json\/wp\/v2\/pages\/50326\/revisions\/50328"}],"wp:attachment":[{"href":"https:\/\/grupopedrojaen.com\/en\/wp-json\/wp\/v2\/media?parent=50326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}